Wihardja promo code - December 2024 - Picodi Singapore

General information about Wihardja

Wihardja specializes in a range of furniture and home furnishing designed to complement various home themes and styles including Scandinavian, Industrial, Minimalistic, Modern, Japanese, and Resort styles. With over 17 years of experience in carpentry and design, the brand offers an extensive selection of products with a focus on teak and suar wood furniture.

Locations:

• Pines Building, 240 Macpherson Rd, #05-05, open from 11.30am – 7pm, closed on Wednesdays.
• Admirax Building Lobby 1, 8 Admiralty St, #06-02, open from 11.30am – 7pm, also closed on Wednesdays.

Furniture assortment at Wihardja spans various categories:

• Lounge area seating solutions such as Sofas, Sofabeds, Daybeds, Bean bags, Armchairs, and TV Consoles.
• Selection of tables including Coffee tables, Side tables, Console tables, Dining tables, Bar tables, and Study tables.
• Bedroom essentials like Single to King Size Bed Frames, Bunk Bed Frames, Dressing Tables, and Bedside Storage options.
• An array of chairs including Dining chairs, Office chairs, Dining benches, and stools.
• Outdoor and balcony furniture like Tables, Chairs, Swings, and Benches.
• Wooden furnishings in Suar wood including Dining Tables, Stools, Coffee tables, and Slabs.

Wihardja demonstrates expertise in manufacturing with direct factory prices, eliminating the need for a middle man and ensuring value for money. Moreover, the brand provides customization options, and also engages in furniture consultation, helping customers make informed decisions based on their specific home size and budget.

Furnishing and Accessories:

• Lighting solutions such as Pendant and Floor lights.
• Household accessories including Wall Decor, Mirrors, Organization tools, and Cushion covers.
• Lifestyle items such as BBQ Grills and Ceiling Fans.

Ensuring mattress variety and comfort, Wihardja provides a range of mattresses with different firmness levels, including brands like Zees, MaxCoil, Magic Koil, and VIRO.

Customer Care and Services:

• Comprehensive service consists of a hotline, WhatsApp, email, and online chat for exceptional customer support.
• Newsletter subscription provides information on monthly sales, promotions, new arrivals, and flash sales.

At Wihardja, customers can find an extensive furniture collection to meet various preferences and home styling needs, with an emphasis on quality, craftsmanship, and affordability.

How to return purchases in Wihardja?

Complaints and Returns Policy at Wihardja

Exchange / Return:

• If a product is received in a condition that is defective or damaged, Wihardja offers a one-time free replacement set.
• As most items are not kept in stock, it might take a few weeks for the replacement to come in.
• This policy is not applicable for consignment items such as office chairs, mattresses, bean bags, sofas, etc.

Re-stocking Charges

• In some cases, a restocking fee of 20% of the original invoiced value will be deducted for logistics and handling.
• The restocking fee applies if a customer wishes to return the item(s) to place another order.
• The policy of restocking charges is not applicable to consignment items such as office chairs, mattresses, bean bags, sofas, etc.

Warranty:

• All products come with a 6-month warranty on structure and frames, which does not cover wear and tear of fabric or faux leather materials.
• After 6 months, customers can still reach out to Wihardja for assistance with product issues.
• For bulky items that cannot be transported to the warehouse by the customer, Hua Han Transport service can be engaged to pick up, restore, and return the item, with fees starting from $70.

Wihardja - available payment methods

Payment Methods at Wihardja

Transactions for desired items can be handled in various ways to accommodate the preferences and needs of all customers. Detailed below are the payment options available:

• Credit Card Payments: Customers can conveniently use credit cards for online purchases. Accepted cards include:
  • Visa
  • MasterCard
  • American Express


• Bank Transfer (Applicable in Singapore only): An alternative method for settling payments is through a bank transfer. After the transfer is made, customers are required to:
  1. Complete the payment within 24 hours of the order placement.
  2. Email the following information to confirm the transaction:
     • Customer's name / IB nick.
     • Order number.
     • Transaction reference number.
     • Payment amount.
     • Date of payment.
  3. Please note that failure to confirm the payment within the specified time may result in the release of the ordered items.

Upon successful payment, the order processing commences immediately provided that the items are in stock. The Customer Service Department will then reach out to the customer within 2 working days.

What are the delivery costs and methods in Wihardja?

Delivery Methods at Wihardja:

• Singapore Deliveries:

  Orders within Singapore are delivered by Hua Han Transport, an external White Glove delivery company. This service includes the delivery of bulky items such as furniture. For items that can fit into mail orders, NinjaVan is used for shipping.

• International Shipping:

  For addresses outside Singapore, delivery can be arranged to fit into a 20ft shipping container. There is no minimum order quantity per item for global shipments. Customers interested in international shipping should write to the provided email address for assistance.

• Staircase Accessibility:

  In instances where the furniture is too large for the lift, or if there is no lift available, the delivery team will assess the feasibility of carrying the item through the staircase. An additional charge of $10 per floor is applicable in such cases, payable upon completion of delivery.

• Delivery Costs:

  The cost of delivery varies and is indicated in the details section of each product. When multiple items are purchased, the final delivery charge is based on the item with the highest delivery charge. These charges are non-refundable.

• Lead Time:

  • Accessory items have a delivery time frame of 3 to 5 days.

  • Furniture items’ shipping duration ranges from as short as 1 week for products available in the Singapore warehouse to up to 90 days for items newly produced from the factory. Customers should refer to the "Estimated Arrival" section on each product page for specific lead times or use the online chat system for a prompt response.

What promo codes and promotions are available in Wihardja?

Shop Wihardja is currently offering a wide range of promo codes that allow shoppers to save on their purchases. One of the notable deals includes the coffee and side tables starting at just $99—a perfect addition for anyone looking to spruce up their living space.

Additionally, Wihardja has a clearance sale with items beginning at $6, featuring an array of products from stylish armchairs to retro-inspired consoles. It's a great opportunity to grab some unique pieces at significantly reduced prices, thanks to the Wihardja promo code.

Under their monthly promos, Wihardja is offering exclusive deals that can be accessed with their promo codes, allowing customers to enjoy special offers. Furthermore, customers can also benefit from a free furniture consultation by using a Wihardja promo code—an excellent service for those who need guidance on selecting the right pieces for their home dimensions and budget.

For those who are planning future purchases, creating a wishlist is a breeze with the Wihardja promo code. This service is offered at no additional cost and can help customers keep track of their desired items. Lastly, subscribing to the Wihardja newsletter can also lead to receiving the hottest deals directly in your inbox. Keep an eye out for promo codes that may be sent exclusively to subscribers.

• Beginning a living space makeover with coffee and side tables from $99.
• Taking advantage of the clearance section starting at $6.
• Utilizing the complimentary furniture consultation to match home dimensions with budget.
• Creating a wishlist for future purchases at no cost.
• Receiving exclusive deals via newsletter subscription.

Always remember to check back for new promo codes that might be introduced for additional savings on high-quality furniture selections at Wihardja.