Serenata Flowers discount code - February 2025 - Picodi UK

What do we know about Serenata Flowers?

Serenata Flowers stands out as a premier online flower delivery service within the UK, boasting an impressive selection of floral offerings suitable for a plethora of occasions. Not only do these fresh, hand-picked flowers reach customers directly from growers, but their transportation across the UK is also expertly handled to ensure pristine condition upon arrival, all at no additional cost for delivery.

• Flower Collections: A diverse range of bouquets and arrangements are available, from the vibrant Spring Flowers collection to under £30 options and the exclusive Supreme Collection.
• Occasion-specific Flowers: Whether it's for a birthday, romantic gesture, sympathy, anniversary, or congratulations, there's a tailored floral option for every meaningful moment.
• Flower Types: Choose from an extensive variety of flowers such as Roses, Lilies, Gerbera, Carnations, and Posies, available in different colors and arrangements.
• Color-coordinated Florals: Thematic color selections such as Pink, White, Blue, Orange, Red, and Yellow bouquets are offered to suit individual preferences and decor schemes.
• Funeral Flowers: Elegant and respectful options, including arrangements, are available for solemn occasions.
• Letterbox Flowers: Innovative flower delivery that fits through the letterbox, ensuring receipt of fresh flowers even if the recipient is not at home.

Unique Selling Points:
Quality Blooms: Serenata Flowers emphasizes the freshest blooms, picked directly from farms and crafted into stunning arrangements by in-house florists.
Safely Delivered: To maintain the integrity of the flowers during transit, deliveries are handled by professional couriers rather than local florists, ensuring that the flowers arrive in optimal condition.
Maximum Freshness: To maximize the lifespan and enjoyment of the flowers, they are shipped while still in bud form.

With more than two decades of experience in the flower delivery industry, Serenata Flowers prides itself on delivering high-grade, fresh flowers throughout the UK, fostering joy with each bouquet dispatched. The dedication to quality and customer satisfaction makes Serenata Flowers a trusted choice for online floral services.

For those seeking assistance or with questions, Serenata Flowers has a supportive and knowledgeable customer service team. The online platform is designed for ease of use, aiming for a seamless shopping experience from product selection to final delivery. Commitment to customer delight is at the forefront, ensuring that every interaction and flower delivery surpasses expectations.

Customer testimonials frequently highlight the positive experiences with Serenata Flowers, from the seamless ordering process to timely delivery and the joy brought by each hand-crafted arrangement.

How to return purchases in Serenata Flowers?

Order Cancellation Policy

• Orders can be cancelled up to 48 hours before the intended delivery date via the My Account area.
• Orders that have been 'assigned to production' cannot be cancelled.
• During busy seasons like Christmas, Valentine's Day, and Mother's Day, cancellations within 96 hours of the delivery date may not be guaranteed.

Order Changes Policy

• Changes to orders can be made via the My Account area on the website.
• Guaranteed changes are available if requested at least 24 hours before dispatch.
• Orders that have been 'assigned to production' cannot be modified.
• During busy seasons, changes within 96 hours of delivery date may not be guaranteed.

Damaged Flowers

• If flowers arrive damaged, immediate contact is necessary to arrange one of the following:
  1. A re-send on the next available delivery date.
  2. A full or partial refund, depending on the circumstances.
• Issues must be reported promptly within 5 days of the delivery date.
• A photo showing the problem is required for quality issues.

Delivery-related policies are detailed on the Delivery Information page.

LATE OR NON-DELIVERIES

• For non-deliveries, if an order has not been delivered, the purchaser is entitled to a full refund or resend, no questions asked, after 24 hours of the intended delivery date.
• Free courier delivery: While most orders are delivered on time, exceptions may occur, especially due to the UK driver shortage. A 24-hour grace period after the delivery date is allowed before refunds or redelivery is considered.
• Premium Guaranteed Delivery: If the selected delivery date is not met, a full order refund will be provided.
• A new order will also be sent free of charge if not delivered within 24 hours of the intended delivery date.
• Guaranteed Timed Delivery: A full refund is given if delivery is not made or attempted on time.
• All delivery issues must be reported within 3 days of the intended delivery date.

Information about delivery in Serenata Flowers

Delivery Information for Serenata Flowers

Courier Delivery:

• Delivery Times: Normally made between 8am and 8pm. During peak seasons such as Valentine's Day or Mother's Day, deliveries may occur between 7am and 9pm.
• Delivery Availability: Available from Monday to Sunday, excluding UK Bank Holidays, to UK mainland addresses.
• Failed Delivery: In case no-one is available to receive the delivery, the courier will attempt to leave the order in a secure place or with a neighbour and leave a delivery card. If the delivery cannot be made securely, the order may return to the depot for a possible re-delivery attempt the next working day.
• Delivery Notifications: Dispatch and delivery notifications are provided via email and/or SMS, subject to the service's availability.

Premium Guaranteed Delivery:

• Guaranteed to arrive on the selected delivery date for an extra charge.
• Allow 24 hours after the intended delivery date for the delivery to be made.

Timed Deliveries:

• Timed delivery options are available for an additional charge, guaranteeing delivery before 1pm.
• Timed deliveries are only available from Monday to Saturday.

Note on Delivery Limitations:

• Delivery to the Republic of Ireland, Channel Islands, some rural areas, PO Boxes, or BFPO addresses, is not available.
• Delivery instructions followed where possible, but not guaranteed.
• Delivery to hospitals, universities, and business addresses may be delivered to reception or post room with a signature from the receptionist, where possible.

Order Changes and Cancellation Policies:

Order Changes can be made via the My Account area of the Serenata Flowers website at least 24 hours before dispatch. No changes can be guaranteed within 96 hours of the intended delivery date during peak seasons like Christmas, Valentine's Day, and Mother's Day.

Order Cancellation is possible up to 48 hours before the delivery date. Beyond this point, orders assigned to production cannot be cancelled.

Packaging & Transport: Flowers are transported in a sturdy box and wrapped with cellophane to ensure protection during transit.

Payment Terms:

• Secure checkout through DigiCert SSL Certificates and FBI/SANS Internet Security Test.
• Payments may be subject to bank-related delays.

What discount codes and promotions does Serenata Flowers offer?

Looking for ways to brighten up someone's day or celebrate a special occasion? Shop at Serenata Flowers and explore the plethora of offers they have. The discount codes available can help you make the most out of your purchase. For example, if you apply the latest discount codes, you can get 5% off your entire order, ensuring you leave with a smile and a saving.

What's more, with a specific discount code, you can get 27% off the Velvet Cloud Bouquet, making it much more affordable to send that perfect arrangement. If you're after something truly divine, the City of Angels Bouquet comes with a one-time discount offer of 21% off when you use the applicable discount codes. For those budget-conscious shoppers, Serenata Flowers also offers stunning flowers under £30, guaranteeing a beautiful gift without a hefty price tag.

Don't forget to keep an eye out for seasonal deals. With discount codes, you can even enjoy 30% off select bouquets during special sales events. Remember that these offers are available for a limited time, so it's essential to act quickly! The discount codes at Serenata Flowers provide savings throughout the year, proving that gifting gorgeous flowers doesn't have to be expensive.

• 5% off your entire order with a special discount code
• 27% off Velvet Cloud Bouquets for a limited time
• Pick up the City of Angels Bouquet with a 21% discount from Serenata Flowers discount code
• Charming flowers under £30 offer to shop without breaking the bank
• Exclusive discount codes for seasonal sales, like a 30% reduced price on selected bouquets

Be sure to use these discount codes quickly, as they all come with an expiration date. Whether it's an anniversary, birthday, or just because, Serenata Flowers has something for everyone.