Ubuy promo code - December 2024 - Picodi South Africa

Data about Ubuy

Ubuy South Africa is a prominent international online shopping platform that offers customers access to luxury brands and premium products from across the globe. The store prides itself on providing a vast assortment of imported goods directly to your doorstep in South Africa. With an extensive selection of items across various categories, Ubuy South Africa serves as a one-stop-shop for all your shopping needs.The platform ensures that you can shop with ease, security, and convenience, thanks to its state-of-the-art interface and robust security measures like SSL certification and secure payment gateways. Offering competitive online shopping deals and discounts, Ubuy South Africa enables customers to enjoy savings on a wide range of products.

• Explore Best Deals & Offers: Shoppers can get up to 20% off on their first purchase by using a special discount code provided by Ubuy South Africa.
• 100% Money Back Guarantee: A commitment to customer satisfaction is evident with the money-back guarantee policy.
• Premium & Luxury Brands: Access to a plethora of high-end brands and luxury products.
• Worldwide Shipping: Global delivery options bring international products to your home.
• 100M+ International Products: A massive selection of over 100 million products from international markets.

Categories on Offer at Ubuy South Africa include:

• Fashion & Jewellery
• Electronics
• Cell Phones & Accessories
• Health & Household
• Baby & Toddler
• Home Goods
• Grocery & Gourmet Food
• Perfumes & Fragrances
• Tools & Home Improvements
• Office Products
• Beauty & Personal Care
• Sports & Tools
• Luggage and Travel Gear
• Books
• Automotive
• Musical Instruments
• Pet Supplies
• Sports Outdoors

Ubuy Shop With Apps: By downloading Ubuy's shopping app, customers can enjoy a smoother shopping experience along with additional app-exclusive deals and features.International Online Shopping Made Easy at UBUY South Africa: Enjoy the convenience of shopping for international products such as:

• Sports & Tools
• Luggage & Travel Gear
• Office Products
• Automotive
• Baby & Toddler
• Electronics & Appliances
• Cell Phones & Accessories
• Home Goods
• Tools & Home Improvements
• Beauty & Personal Care

With Ubuy South Africa, customers can expect a premium selection of brands and products, secure online transactions, and excellent customer service. Whether you're in Johannesburg, Cape Town, Durban, Pretoria, or Port Elizabeth, Ubuy promises fast delivery and reliable support. Experience the global shopping phenomenon with Ubuy and enjoy a world of international brands at your fingertips.

How to return purchases in Ubuy?

Return & Refund PolicyHandling wrong, damaged, defective products, or products with missing parts, the aim is to deliver outstanding services and support.

• Items can be returned if they are wrong, damaged, defective, or have missing parts.
• For damaged items, notification to Ubuy and the courier service must occur within 3 days of delivery.
• For other issues, there is a 7-day window post-delivery for initiating a return.
• Concerns raised after 7 days of delivery will not be addressed.

To process a return, the following conditions must be met:

1. Contact Ubuy within 7 days of delivery.
2. Return items must be unused, resalable, and in original packaging, with intact MRP tag, user manual, and warranty card.
3. All accompanying accessories and free gifts must be included in the return.
4. For reporting an issue, contact the support team with images, videos, and a detailed description of the problem.

Exclusions to the return policy:

• Categories such as innerwear, lingerie, swimwear, beauty products, perfumes, deodorants, grocery items, jewellery, pet supplies, books, music, movies, and batteries are non-returnable.
• Products missing labels, accessories, or with tampered serial numbers are not accepted.
• Used or installed items are ineligible for returns.
• Refurbished or pre-owned products cannot be returned.
• Non-damaged, non-defective, or correctly delivered items are excluded from returns.

Refund Policies & Procedure

1. Refunds are initiated once the returned product is received and inspected, meeting eligibility criteria.
2. Refund approval is contingent on a thorough inspection by the responsible team.
3. Refunds are processed within 7-10 business days to the original payment method, depending on bank protocols.
4. For UCredit, refunds will reflect within 24-48 working hours.

Regarding custom charges:

• For incorrect, damaged, or defective items, any upfront customs, duties, taxes, or VAT paid to Ubuy will be reimbursed to the payment gateway or as UCredit.
• Customs duties, taxes, and VAT are non-refundable, except in cases of erroneous, defective, or incomplete product delivery.

Sale Items:Products part of sales or promotions can only be refunded if they are defective.

Ubuy - payment methods

Payment Methods at Ubuy:

• Ubuy accepts multiple payment options to cater to the convenience of its customers.
• Common payment options across different countries include:
  • PayPal for secure online transactions.
  • VISA/Mastercard for widely accepted credit/debit card payments.
• Additional payment options might be available and can vary by location. These can be found at the bottom of the Ubuy website.

Information pertaining to currency and additional charges:

• Ubuy does not charge any extra fees apart from shipping and custom charges.
• When making a payment in a different currency, customers should be aware of potential bank charges for currency conversion.

Clarifications regarding payments and order status:

1. If a payment has been deducted but no order has been placed:
   • Check with the bank if the amount has been reversed.
   • Allow for a 24-hour period for automatic reversal of the deducted amount back into the account.
   • For persisting issues, contact Ubuy's support team.
2. If the order amount was deducted but the order status appears as 'On Hold' or 'Cancelled':
   • This indicates that the payment was not successfully received by Ubuy.
   • The deducted amount is typically reversed. If not, contact customer care for assistance.

Procedure in case of payment discrepancy:

• In the scenario where payment has been deducted but no orders have been placed, Ubuy advises the following steps:
  • Monitoring bank statements to check for a reversal.
  • Waiting for a period of 24 hours for the possibility of an automatic reversal.
  • Contacting the Ubuy support team for additional help if the issue persists.

Customs fees related to payments:

• For orders with customs fees paid upfront, Ubuy covers any additional charges if the estimated fees exceed the actual customs charges.
• For orders where customs fees are not paid upfront, the customs authorities will determine the final amount.
• Customs fees are calculated based on several factors including product category and price, shipping cost, and package weight.

Information about delivery in Ubuy

Shipping Process & Procedure
Product(s) are dispatched from the seller to Ubuy’s warehouse facility. They are then examined at the warehouse before being dispatched to customers using 3rd party courier services.

Shipping Options:

Different delivery options can be chosen at checkout, with the tentative date in the product description impacting the shipment's transit time.

Shipping Charges:
Charges are calculated at checkout based on the product's weight, size, and selected shipping option. These charges will increase with the addition of each item to the cart. Increasing the basket size can result in shipping savings.

Important Points to Consider for Shipping:

• Packing Constraints: Products with certain materials are subject to international aviation organisation norms and may be delivered in multiple packages.
• Shipments Stuck at Customs: The recipient is the “Importer of Record” and must comply with all laws and regulations. Ubuy won't refund for confiscated items due to the recipient's failure to provide necessary documents. A refund (less return shipping charges) will be issued if the shipment is returned due to missing paperwork.
• Undeliverable Shipments/Refused Shipment Returned: If the shipment is returned after clearance approval, Ubuy will refund the price of goods only, excluding shipping and custom charges, and less the return shipment cost. Non-returned or non-returnable products are not eligible for refunds.
• Prohibited Items & Import Restricted items: The purchaser or recipient is responsible for ensuring that products can be lawfully imported to the destination country. No refunds for restricted or prohibited items not approved by customs.

Delay Reasons:
Deliveries may be delayed due to several reasons such as bad weather, flight delays, holidays, customs clearance procedures, natural calamities, disease outbreaks, or other unforeseen circumstances.

Shipment Tracking:
Shipments can be tracked via the Order ID number on Ubuy's tracking page. App users have a "track order" option in the app menu.

• For further assistance, contact the support team.

What promo codes and promotions does Ubuy offer?

Shoppers looking for remarkable deals can find a bounty of opportunities with promo codes at Ubuy. There's a range of discounts available, with some offers slashing prices by as much as 50%. For instance, users can access a whopping up to 50% off on Valentine's Day gifts by using a special promo code, demonstrating that Ubuy is catered to those looking not just for variety, but also for savings.

Another compelling offer includes a flat 15% off all products from the Ubuy Fashion Store. This particular promotion not only reduces the price of chic and trendy clothing but also includes the bonus of free shipping, adding an extra layer of value. Ubuy allows fashion enthusiasts to refresh their wardrobes without straining their pockets.

Those who are new to Ubuy are greeted with an enticing up to 15% off on their first order. This welcome discount makes the first shopping experience at Ubuy memorable and affordable, encouraging new customers to explore the extensive catalogue of products available.

For tech aficionados or those simply looking to grab specific items at a reduced rate, there's a 10% off on selected orders. This type of promo codes ensures that shoppers can pick up gadgets and electronics at more attractive prices.

Moreover, even accessories like sunglasses are not left out, with a verified offer of 5% off on these stylish items. Shedding light on just how eclectic the variety at Ubuy can be, this promo demonstrates that from fashion to the little personal touches, savings can be found.

In addition to these specific promo codes, there are also monthly savings opportunities where no promo code is needed, such as the 'February Savings' offers. And for those who need their purchases in a hurry, Ubuy provides express delivery on selected items which can be delivered in just 3 to 6 business days.