Oziva coupon code - December 2024 - Picodi India

What do we know about Oziva?

OZiva is renowned as the No.1 Choice for Clean, Plant-based Nutrition & Beauty Products. Ensuring that health and well-being is accessible, OZiva offers a diverse range of products tailored to various health concerns and categories. Emphasizing purity and quality, their offerings are designed to complement a wholesome lifestyle.

Customers can also benefit from the convenience of services such as:

• Tracking their orders in real-time
• Using the Help Desk for any queries
• Finding a store nearby with the Store Locator

All products offered by OZiva hold affiliated certificates, ensuring that customers receive only the most trustworthy and safe products. Payment is also secure with various options available for customer convenience.

Individuals are invited to join the community by subscribing to the mailing list, ensuring they stay updated with the latest offerings and content from OZiva.

How to return purchases in Oziva?

General Return Policy:

• Customers have the option to inform within 14 days from the receipt date for product returns.
• To initiate a return, communication should be sent to community@oziva.in.

Conditions for Eligible Returns/Refunds:

• Defective product or one that doesn't match advertised features.
• Must be unused and in original condition if not defective or damaged.
• Undamaged by customers, untempered, with intact Serial/UPC number.
• Returned in original packaging, with the box, invoice, and price tags included.
• If product delivery is later than the scheduled delivery.

Products ineligible for refund will be sent back to the customer. Customers can choose a refund or exchange. Refunds for card payments are returned to the same bank account. For other payment modes, NEFT is initiated with customer-provided details.

Defective Items or Incorrect Orders:

• Inform within 48 hours of product receipt at community@oziva.in with relevant pictures.
• Returned products must include original packaging, box, price tags, and invoice.
• After inspection, a full refund or exchange is issued, depending on stock availability.

Non-Returnable Categories:

• Nutrition products must be sealed and unopened. Returns are disallowed for opened or used boxes.
• Merchandise returns apply only if there is a size issue or if the product is received damaged.
• The Service category is non-refundable.

No processing fees for replacements/returns, except for certain requests (change of flavor/product/variant). In case of Oziva error, no processing fee for replacements is charged.

Initiating a Return:

• Contact community@oziva.in to initiate a return and follow the guided process provided.
• Pick-up by courier partners is available where possible. Alternatively, customers can use a third-party courier service, and a courier cost refund of Rs. 100 will be provided.

Modes of Refund:

• For card payments, a refund is issued to the same bank account.
• For other payment methods, an online transfer will be made using the customer-provided bank details.

Refunds are processed within 14 working days after approval. Product replacements are delivered within 14 working days after approval. Cancellations may be made if the order has not been processed. If already processed, the right to cancel is not guaranteed.

What payment methods does Oziva accept?

Payment Methods Supported at OZiva:

• Credit/Debit Cards
• UPI
• Wallets
• Netbanking
• Cash on Delivery (Note: Not available for orders delivered outside India)

There are no hidden charges when making a purchase. The prices listed in the final cart are final. For faster processing of orders, Digital Payments are recommended over Cash on Delivery. Payment details are secure as Payment gateway partners are PCI/DSS compliant.

The transactions via Debit/Credit Cards and Netbanking are redirected to the bank's secure page for processing which may require an online password issued by the bank.

Modes of Refund:

• For payments made by Debit/Credit or any other card, the refund will be processed to the same bank account.
• For Cash on Delivery or any other mode, an online transfer will be made using the bank account details provided by the customer.

Refund inquiries can be directed to the provided email addresses.

Returns and replacements may have applicable processing fees in certain scenarios, such as requests for a change of flavor/product/variant. In the case of errors where an incorrect product/variant/flavor has been shipped, no processing fee will be charged on returns or replacements.

Refund Time Frame: Refunds are processed within 14 working days from the date the refund is approved.

Information about delivery in Oziva

Delivery Process:

• Products are inspected and packed after the order is processed.
• Delivery partners bring the package to the delivery address.
• In case of address issues, the delivery partner will contact the recipient.

Delivery Charges:

• Delivery charges are communicated at the time of order processing.
• International clients pay customs duty to the courier provider, not to Oziva.

Shipping Locations:

• Oziva ships products throughout India and to Nepal.

Non-Deliverable Areas:

• Delivery availability depends on the delivery partner's reach and legal restrictions.
• Efforts are ongoing to expand the reach.

Estimated Delivery Times:

• Delivery within India takes 2–5 business working days.
• Ground-shipped orders take 5–7 business days post-dispatch.
• Deliveries to remote locations and international orders have variable timelines.

Address Change for Delivery:

• Contact customer service at community@oziva.in for address changes before dispatch.
• Address cannot be changed after the order is dispatched.
• Return process initiates if delivery is not feasible at the provided address.

Order Tracking:

• Post dispatch, tracking details are sent via email.
• Package can be tracked 24 hours after dispatch.
• Trusted courier partners include Ecom Express, Pickrr, and Shiprocket.

Multiple Shipments:

• Orders shipped from different warehouses may arrive in separate shipments.
• No additional shipping charges apply after the first package.

Holding Deliveries:

• For not yet dispatched orders, contact customer service for holding deliveries.
• No holding of deliveries for orders that have already been dispatched.

Hidden Charges:

• No hidden charges apply on purchase.
• All prices are inclusive of taxes.
• Shipping charges may apply for addresses outside India.

What are the existing Oziva coupon codes?

Shoppers looking to maximize their savings at coupon code Oziva will find a wealth of options to choose from. A bevy of coupon codes are available, providing substantial markdowns on a variety of products.

One of the standout coupon codes includes a generous 20% off, coupled with a complimentary shaker, a deal not to be overlooked by those purchasing health supplements. The necessity of applying a coupon code Oziva at checkout is pivotal to redeeming this offer.

Another enticing offer is the 20% Off Collagen Builder coupon code Oziva. This particular promotion is a boon for customers aiming to enhance their skin's elasticity and overall health. Importance is again placed on using the coupon code Oziva during the transaction process to secure these savings.

Additional coupon codes include a 15% discount plus a matching 15% cashback on app orders – a two-fold saving mechanism that rewards customers for their loyalty and choice of purchasing platform. Equally, for new users, there is an attractive 15% off prepaid orders coupon codes; a warm welcome by any measure to the new shopping experience.

• The savvy shopper can acquire a Rs. 100 off plus a free shaker through the use of a dedicated coupon code Oziva.
• Moreover, the allure of a free vitamin serum cannot be understated, as orders over Rs. 549 on personal care products come with this complimentary bonus, granted the proper coupon code Oziva is used.
• Significant too, is the absence of a coupon code Oziva for some monthly special deals, allowing for a discount without the need for a promotional code.
• For orders that meet the stipulated Rs. 399 threshold, the benefit of free delivery is automatically applied, further reducing the cost to the consumer.

While the aforementioned coupon codes are indicative of the potential savings ready for the taking, it is important to note these offers are subject to expiration.