The Body Shop coupon code - December 2024 - Picodi India

General data about The Body Shop

The Body Shop offers a range of cruelty-free and vegan beauty products, aligning with the brand's commitment to ethical and sustainable practices. Each product is designed to enhance both beauty and wellness.

Product Range:

• Body Care: Includes Body Butters, Body Lotions, Body Yogurts, and Deodorants.
• Bath Products: Features Shower Gels, Soaps, and Body Scrubs.
• Hand Care: Comprising of Hand Wash and Hand Moisturisers.

Face Care: Caters to multiple skin types with products like:

• Moisturisers
• Cleansers & Toners
• Face Masks
• Serums & Essences
• Skin Care with SPF

Hair Care: Addresses different concerns with Shampoos, Conditioners, and Hair Styling products.

Makeup Collection:

• Lips
• Mascara
• Foundations & Concealers
• Cheeks
• Eye Shadow

Fragrance: Encompasses Body Mists, Eau De Toilette, and Eau De Parfum for all genders.

Gift Selection: Features a range of Bath & Body Gifts, Skin Care Gifts, and Fragrance Gifts, along with Gift Cards.

Popular Ranges: Highlighted collections include:

• British Rose
• Strawberry
• Vitamin C
• Tea Tree
• White Musk

"100% Vegan Product Formulations" – Certified by the Vegan Society, this seal guarantees that products are free from animal-derived ingredients.

Activism and Community Impact:

Partnerships with initiatives like Teddy Exports exemplify the brand's involvement in community fair trade and support for artisan communities.

Customer Experience: In addition to the online store, physical store visits offer Free Personalised Consultation and Makeovers.

Customer Support: The Body Shop provides assistance through email at customercare.tbs@questretail.in or by phone at +91-9599227343.

The Body Shop – how to complete a complaint and make a return?

Cancellation of an Order

To cancel an order, it is necessary to contact customer care within 24 hours of placing the order either by email at customercare.tbs@questretail.in or by telephone at +91-9599227343. Cancellation is also possible before the order has shipped by accessing the "Your Account" section. For prepaid orders that get cancelled, refunds are processed to the original payment source within 7-10 business days, in accordance with the Exchange / Return policies.

Exchange / Return Policy

Product returns are not accepted once an order is delivered, considering hygiene factors that prevent the products from being used by other customers. If a product has a quality issue, such as leakage, broken seal, or receipt of damaged/different products, an exchange order can be initiated. Contact customer care within 24 hours of delivery to arrange this.

• Exchanges are accepted within 15 days from delivery provided the products are returned in sealed condition with all tags/labels intact and in their original packaging, in an undamaged condition.
• Exchange/replacement for goods/merchandise is subject to inspection by Quest Retail Private Limited.
• Products damaged through neglect, misuse or incorrect application will not be eligible for exchange or return.
• Cash on Delivery (COD) convenience charges and shipping charges are non-refundable.
• Upon acceptance of the exchange/replacement request, the process will be completed within 15 business days, pending product pick-up and inspection. Quest Retail Private Limited reserves the right to refuse exchange should the product be found to have been used.
• Credit Notes may be issued for the value of returned products and can be used for future purchases on the website.
• Promotional offers may have specific conditions that supersede the standard Exchange/Return Policy.
• The value of the exchanged product must be equal to or greater than the returned item.
• If a higher value item is selected, the price difference can be paid using Net Banking, Credit card/Debit card, or other available payment methods.
• In cases where reverse pick-up isn't available, customers must self-ship to the address provided and email a scanned copy of the courier slip within 7 business days after initiating the exchange/return request.
• Products part of a Bundled Package must all be returned together to process an exchange.

For assistance with exchanges, contact customer care by phone at +91-9599227343 or email at customercare.tbs@questretail.in. The following steps should be followed for returns:

1. Place the item with original packaging, ensuring tags are intact.
2. Include the Name, Order Number, and Mobile Number on top of the box along with the original invoice.
3. Prepare the product and the package for reverse pickup within the communicated timeline.

Any grievances related to the Cancellation, Return and Refund Policy can be addressed to the grievance officer at grievance-redressal@thebodyshop.in.

What payment methods are available in The Body Shop?

Payment Methods at The Body Shop include a variety of options to provide flexibility for customers. These methods ensure that the process of purchasing products is convenient and secure. Below is a detailed list of the payment methods accepted.

• Credit Cards: Most major credit cards are accepted for payment, providing an easy and quick way to complete transactions.
• Debit Cards: Customers can use their debit cards for payment, ensuring direct transactions from their bank accounts.
• Note: If a card is saved in the system for future transactions, rest assured that all details are stored securely.
• Net Banking: This allows customers to pay directly from their bank account using their bank's net banking service.
• Wallets: E-wallets offer another convenient payment method, with the possibility of extra benefits depending on the wallet service used.

Furthermore, the security of transactions is a top priority, with measures in place to ensure that all payment information is kept confidential and safe from unauthorized access.

If there are ever any concerns about payment or the need for assistance, customer care is available to provide support and address any issues that may arise.

What are the delivery costs and methods in The Body Shop?

Order Delivery Options:

• Free Shipping on all orders for Members.

What are the existing coupon codes and promotions in The Body Shop?

The Body Shop is known for its high-quality, ethically-sourced beauty and skincare products, and shoppers can make their purchases even more affordable by using coupon codes. Currently, a variety of promotions are available that allow you to save significantly on your purchases. Here is an overview of the current offers:

• Enjoy an extra 10% discount when your order totals Rs. 3499 or more. Plus, you'll receive a free gift. Just be sure to use the coupon code The Body Shop at checkout to avail this offer.
• Club Members at The Body Shop can benefit from a consistent 10% off on their products simply for being part of the loyalty program – no coupon code The Body Shop needed!
• A straight 5% off is applied to all prepaid orders at The Body Shop. This automatic discount makes your online shopping experience even more rewarding.
• For those keeping an eye out for special monthly deals, The Body Shop offers a variety of great deals, ensuring you can snag some amazing products at reduced prices.
• Customers spending over Rs. 2500 can take advantage of free delivery, ensuring that their shopping experience is as cost-effective as it is convenient.

In addition to these ongoing promos, there are also seasonal and special event offers, such as a flat 20% off on any 3 products, or up to 50% off selected items during Black Friday and Cyber Monday sales – although these coupon codes may now be expired and are subject to availability.

It's also worth signing up for the newsletter from The Body Shop to receive the newest deals, coupon codes, and information on upcoming sales right to your inbox. Whether you’re looking for luxurious body lotions starting at Rs. 1195, or seeking out special gifts from Rs. 895, The Body Shop offers a diverse range of products at various price points to help you indulge in self-care or find the perfect gift for someone special.