Eoutlet promo code - December 2024 - Picodi Saudi Arabia

What do we know about eoutlet?

eOutlet is the first electronic outlet in the Middle East specializing in high-end European brand products, owned by a Saudi company in collaboration with Italian expertise houses.

Highlights of eOutlet:

• Fast delivery and easy exchange policy.
• 100% genuine brands are available.
• Payment option includes cash on delivery.
• 10% discount on the first order through the app.

eOutlet offers an extensive selection of products for men, women, boys, girls, and newborns, including:

• Clothing
• Shoes
• Sunglasses
• Perfumes
• Bags
• Accessories

The online store features a wide range of international designer brands such as:

1. Balenciaga
2. Calvin Klein
3. Chloé
4. Dolce & Gabbana
5. Fendi
6. Gucci
7. Hermès
8. Louis Vuitton
9. Prada
10. Versace
11. and many others...

eOutlet ensures a secure shopping experience with only original products, which are backed by a fast delivery service within 2-5 working days. Customer service is available on business days and an easy return policy is in place for speed and convenience of exchange and refunds.

For orders exceeding 500 Saudi Riyals, eOutlet offers free shipping on all products. There are also special offers and newly arrived items allowing customers to shop international brands at competitive prices.

The eOutlet is committed to delivering only authentic merchandise, guaranteeing customer satisfaction with every order.

Customer Support Information:

• Email: info@eoutlet.com
• WhatsApp: +5352631188
• Phone: 920017422

Customers can also stay updated by downloading the eOutlet app for easy and convenient shopping on the go.

How to return an order in eoutlet?

eOutlet's return and exchange policy allows customers to return or exchange all products, except for perfumes and gift boxes, within two business days of receipt of the order. To be eligible for return or exchange, products must be in their original condition, including packaging and box, without having been used, and with tags and stickers still attached. The products must also be returned or exchanged in the original eOutlet carton or another box, even if they are shoes, to protect them during shipping. Any exchanges or returns that do not meet these conditions will be rejected.

The method of refund will vary depending on the payment option used at the time of purchase:

• For payments made with credit cards (Mada, Apple Pay, Visa, Mastercard, Knet, Oman Net), the amount will be refunded back to the card including taxes.
• If payment was done using the Cash on Delivery system, a credit equal to the value of the returned products and taxes will be transferred to the customer's application account for future purchases, and an email will be sent with the credit amount.

It's important to note that shipping fees and Cash on Delivery charges are not included in the return or exchange value, as these amounts are deducted by the shipping company. Also, discount codes are not valid for shipping fees and Cash on Delivery charges but can be applied to all products excluding special offers and perfumes.

To return or exchange products, customers should follow these steps:

1. Send an email to customer services explaining the reason for the exchange or return and also indicate the items that will be returned from the order through eOutlet's contact form on the website at https://www.eoutlet.com/contact.
2. If the customer received the shipment within two business days, an shipping policy will be sent back to the customer via email. The customer must then deliver it to the nearest Aramex branch within two days of receiving it to avoid rejection of the shipment by the warehouse management.
3. Print the shipping policy, head to the nearest Aramex shipping company office, and submit the product box with the shipping policy without incurring any additional costs. The nearest shipping company office location can be found through the link https://www.aramex.com/ar/support/find-office.
4. Once the shipment arrives at eOutlet, it will be inspected according to the return and exchange conditions mentioned above. Then an email will be sent to the customer. In the case of an exchange, the credit amount including tax for the items will be transferred for selecting new products from the site and placing a new order using the credit. In the case of a return, an email will be sent confirming the return process and the amount will be immediately transferred back to the credit card used for payment, or as credit in the application for future purchases if the original payment was made via Cash on Delivery.

Customers can inquire by contacting WhatsApp only at the number 00966532631188, or by sending an email to customer service at https://www.eoutlet.com/contact.

eoutlet - available payment methods

Payment Methods at eoutlet:

• Credit and Debit Cards: Customers can pay using Mada, Visa, MasterCard, Apple Pay, Knet, and Oman Net cards. Payments made via these methods ensure that the shipping is free for orders above 500 SAR.
• Cash on Delivery (COD): Another payment option is to pay cash upon delivery to the shipping company representative. Please note that this method incurs an additional charge of 20 SAR.
• Important Note: Discount codes are not valid on shipping fees, Cash on Delivery fees, or any other charges. They can only be applied to products, excluding special offers or perfumes.

Additional Payment Information:

For a seamless shopping experience, ensure that all provided information is accurate, as purchase completion can be hindered by incorrect or missing data.

In case of product returns:

• If the initial payment was made via credit or debit card, the value of the returned products, including taxes, will be credited back to the card.
• For payments made through Cash on Delivery, the refund will be processed as credit within the application, which you can utilize for future purchases. A confirmation email will be sent detailing the credit amount.

Additional Charges:

While discount codes do not apply to additional fees like shipping and Cash on Delivery charges, they are valid for all other products except perfumes and special offers.

What are the delivery costs and methods in eoutlet?

Shipping Information

Products are delivered within Saudi Arabia, Gulf countries, and Iraq within a period of three to seven working days, provided the address is correct and the customer is present to receive the shipment.

Shipping Price

• Shipping fees are free to Saudi Arabia for orders over SAR 500.
• For orders under SAR 500, the shipping fee is SAR 25.
• Shipping fees for Gulf countries and Iraq are SAR 35.
• Customs fees for the countries to which shipments are sent are not covered.

Tracking the Shipment

After dispatching the order, a tracking number will be sent to enable tracking of the shipment until it reaches the destination. The tracking can be done through the provided link. If any difficulties are encountered, assistance is available by contacting the technical support team via WhatsApp by clicking on the icon.

*Working days in Saudi Arabia are from Sunday to Thursday*

What are the existing promo codes and promotions in eoutlet?

The store eoutlet is currently offering a variety of promo codes that allow customers to save significantly on their purchases. These promo codes are verified and provide exceptional opportunities to shop economically.

For instance, customers can benefit from a promo code eoutlet providing up to 50% off on Special Offers, along with an extra 5% bonus when applying the promotional code at checkout. This promo is particularly appealing to those looking to buy top brands at discounted prices.

• Another enticing promo code eoutlet includes a 5% discount when shoppers download and use the official eoutlet mobile app, enhancing the convenience and savings of shopping on the go.
• Moreover, there's a promo code eoutlet that provides a 5% discount on New Arrivals, allowing customers to keep up with the latest trends for less.
• The online store is also celebrating a Deal Of Each Month, which presents significant savings even without the need for promo codes.
• Budget-conscious parents will appreciate the promo code eoutlet of 5% off baby products, making baby essentials more affordable.
• Additionally, a promo code eoutlet for Cash on Delivery orders comes with an extra 5% savings, further reducing the total cost of purchases.

Free shipping is another highlight, which is available for orders exceeding 500 SAR, with a promo code eoutlet offering an additional 5% off, even on sale items. As customers explore these varied and generous offers, they are sure to find compelling deals to fit their shopping needs and budgets at eoutlet.