Level Shoes code - December 2024 - Picodi Saudi Arabia

General information about Level Shoes

Level Shoes is a premier shopping destination, offering a vast selection of footwear and accessories for women, men, and kids. Catering to discerning customers in the UAE, Level Shoes boasts an impressive array of products from luxurious global brands.

• 90-Minute Delivery in Dubai: Offering an exceptional shopping experience with rapid delivery services within Dubai.
• Same Day Delivery in the UAE: Customers can enjoy the convenience of same day delivery across the UAE.
• Free Shipping and Returns: Hassle-free online shopping with complimentary shipping and return options.

In-Store Services Include:

• Drop Café Dubai: A unique café experience within the shopping environment.
• Margaret Dabbs London: Luxury foot care and beauty treatments.
• Personal Shopping: Tailored shopping assistance to meet individual style needs.
• The Cobbler: Expert shoe repair and care services.
• The Personalisation Hub: Customization services for a unique touch on footwear purchases.

Customer Care Services: Dedicated support via email at guestservices@levelshoes.com or by phone at +971 800 538 3573. Online customer care includes help with:

1. FAQs
2. Order Tracking
3. Shipping & Delivery information
4. Returns process

The muse loyalty programme allows customers to collect points with every order, redeemable against future purchases. This exclusive membership also offers special rewards and member-only promotions.

Stay updated on the latest arrivals, online sneaker drops, and promotions by subscribing to receive emails from Level Shoes.

How to return an order in Level Shoes?

Returns Policy

• Customers can return any purchases within 30 days of the delivery date by requesting a scheduled return, free of charge.
• All products must be returned unworn and unused, with all related accessories and in the original box and packaging.
• Shoes should be tried on a clean, carpeted surface to avoid sole damage.
• Returns are not valid on Pre-Loved products, earrings, skincare, fragrances, stockings, socks, e-Gift Cards, lotions, shoe-care products, personalized products at The Personalisation Hub, sneakers acquired through raffles or limited edition styles.
• If an item(s) is in a satisfactory condition, the original payment method will be refunded. Cash on Delivery purchases will be refunded via a Level Shoes e-Gift Card.
• If returned item(s) have been worn or damaged, the return will not be accepted.
• Refunds can take between 2-10 business days, depending on the registered bank.

How to Request a Return

1. Sign into your account and go to My Account > My Orders.
2. Select View to expand the order you wish to return.
3. Click on the Return button next to the item and select a reason from the list.
4. A team member will contact you to confirm the pick-up location and time.
5. Once the return is approved after inspection, an email notification will be sent.

International Returns

• International returns are facilitated by Glopal.
• Once a return request is made, customers will receive an email from Glopal with further instructions and tracking information.
• A prepaid return label and shipping advice should be printed and attached to the parcel, and the parcel will be picked up from the original delivery address.

Refusal of Return

• A return may be refused if merchandise has been worn, used, or damaged.
• Misuse of products or failure to follow care instructions may limit the return of defective items.

Exchanges

• Currently, exchanges are not offered.
• Customers are suggested to return the item(s) and place a new order.

In what ways can you pay for purchases in Level Shoes?

Payment Methods

• United Arab Emirates (UAE):

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Tamara
  • Tabby
  • Cash on Delivery - only local currency accepted



• Saudi Arabia (KSA):

  • Visa
  • Mastercard
  • American Express
  • MADA
  • Apple Pay
  • Google Pay
  • Tamara
  • Tabby
  • Cash on Delivery - only local currency accepted



• Kuwait (KWT):

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • KNET
  • Google Pay
  • Tamara
  • Tabby
  • Cash on Delivery - only local currency accepted



• Oman (OMN):

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Cash on Delivery - only local currency accepted



• Bahrain (BHD):

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Cash on Delivery - only local currency accepted



• Qatar (QTR):

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Cash on Delivery - only local currency accepted



• International Shipments:

  • Payment methods available can vary depending on the destination country, with options generally including major credit cards, PayPal, Apple Pay, Google Pay, and other localized payment systems like Alipay and Klarna.

Please note that Cash on Delivery is not offered as a payment method for international orders.

Conditions and methods of delivery in Level Shoes

Delivery Methods for Level Shoes

• 90-minute delivery in Dubai: Available for all orders placed between 10:00am-8:00pm within Dubai, subject to time-slot availability.
  Cut-off Time: Order before 8:00PM to avail 90-minute delivery.
• Same-day delivery in UAE: Valid on all orders placed before specified cut-off times.
  Cut-off Time for Dubai: Order before 7:00PM.
  Cut-off Time for rest of UAE: Order before 2:00PM.
• Next-day delivery: Orders must be placed before 12:00AM for next-day delivery across UAE.
• Click & Collect: Option available at the Concierge Desk at Level Shoes, The Dubai Mall. Please bring a valid ID and order confirmation email for collection.
• 3-hour delivery in Riyadh: Offered on selected products for orders placed before 8:00PM within Riyadh, subject to time-slot availability.
  Cut-off Time: Order before 8:00PM.
• Delivery within KSA (outside of Riyadh): Orders will be delivered within 1-3 business days.
• Delivery for Kuwait, Qatar, Oman, and Bahrain: Orders will be delivered within 2-4 business days.
• International Delivery: Orders to United Kingdom, USA, Australia, and China will be delivered within 3-5 business days.
• Shipping Fees:
  • UAE: Free on orders over 500 AED and for Same-day delivery.
  • KSA: Free for orders over 500 SAR.
  • Kuwait: Free for orders over 40 KWD.
  • Qatar: Free for orders over 500 QR.
  • Bahrain: Free for orders over 500 BHD.
  • Oman: Free for orders over 50 OMR.
  • International: Free for orders above the specified threshold for each country.

Note: For Cash on Delivery, only local currency is accepted. For Click & Collect, item(s) will be held for 7 days after the order is placed. Return requests for orders must be submitted within 30 days from the delivery date. International orders cannot be returned via in-store procedures.

What are the existing codes and promotions in Level Shoes?

Level Shoes offers an enticing array of codes designed to enhance your shopping experience. From exclusive deals on luxury footwear to considerable markdowns on select items, shoppers can uncover a wealth of savings. As of March 2024, let us explore the various promotions and codes available at this preeminent destination for shoe aficionados.

• An exceptional Level Shoes code provides a 10% savings on meticulously curated products adorned with a special star symbol. This promotion is an excellent opportunity to purchase high-end footwear at a reduced cost.


• Mark your calendars for the month of March, where Level Shoes codes are not needed to participate in the bountiful March Deals. This is the perfect time to snag your favorite items at more affordable prices.


• For those who prefer stress-free shopping, Level Shoes extends an offer that includes free shipping and returns, so long as the purchase amounts to over SAR 500. With this Level Shoes code, ease and convenience are at your fingertips.


• Discover the delight of exclusive collections curated specifically for men, available only through Level Shoes code at Level Shoes Saudi. This is a rare chance to own unique pieces that stand out in any wardrobe.


• codes also apply to the convenience offered by Level Shoes' mobile application. Shoppers can conveniently browse and order their preferred styles on the go, whether on iOS or Android platforms.


• Finally, by subscribing to the Level Shoes newsletter, customers become privy to a suite of codes, including special offers and updates on the latest trends – a definite must for those who wish to stay ahead of the fashion curve.

With something for every type of shopper, these codes at Level Shoes are designed to present the best value for premium footwear and accessories. It's time to step into savings and style simultaneously!