Mytheresa promo code - February 2025 - Picodi India

What do we know about Mytheresa?

Mytheresa – Luxury Fashion & Designer Shopping

Mytheresa is a premier online destination offering luxury fashion and lifestyle items for women, men, and children. With an expansive selection from over 200 of the world's most coveted designer brands, including Bottega Veneta, Givenchy, and Burberry, the site provides a boutique-like shopping experience accessible from anywhere.

The Finest Edit in Luxury Fashion:

• A carefully curated selection of the newest arrivals directly from the runways of New York, London, Paris, and Milan.
• Weekly additions of over 900 products ensuring the latest trends are always available.
• Exclusive designer collaborations and unique capsule collections not found elsewhere.

Comprehensive Shopping Categories:

• Women's: New Arrivals, Designers, Clothing, Shoes, Bags, Accessories, and Jewelry.
• Men's: Latest offerings across clothing, shoes, and accessories from top designer labels.
• Kids': Designer fashion for children of all ages, from infants to teenagers.
• Life: An assortment of items from established and emerging lifestyle and home designers.

A Luxury Shopping Experience:

• Over 200 international luxury brands at the fingertips.
• 900 new arrivals each week, providing a wealth of sartorial choices.
• Specialized edits and collections for a personalized and high-end shopping environment.

Service and Quality Commitment:

• Authentic products are guaranteed for every purchase.
• Free returns and exchanges available within 30 days.
• Exceptional customer service operating 24/7 in 13 different languages.

With over three decades of fashion heritage, Mytheresa began as a local boutique in Munich and has since evolved into a cutting-edge luxury e-commerce company. Whether shopping through the website or the mobile app, Mytheresa strives to deliver a flawless space for fulfilling all shopping desires.

Quick and Reliable Delivery:

• Fast delivery options ensure customers receive their items promptly.
• Mytheresa ships to over 130 countries worldwide.

Mytheresa is more than just an online store, it's a platform where fashion meets accessibility, luxury, and style for the ultimate shopping experience.

How to return purchases in Mytheresa?

Returns & Exchanges Policy at Mytheresa
Thank you for shopping with Mytheresa. If for any reason you're not fully satisfied, you can return any purchase within 30 days of receipt. For returns, please follow the instructions for returning with the same carrier that shipped your order. For exchanges, please see the information below.

• Returns with DHL:
  1. Using the enclosed returns and exchanges form, please indicate which item(s) you would like to return and the reason, or your desired exchange size.
  2. Please insert the form with the item(s) you wish to return in the original packaging.
  3. Fill in the three copies of the Pro-Forma invoice, insert each one into the included transparent envelope, and attach it to the parcel without closing it. These documents are required for customs, so please complete all three copies.
  4. There are two options for handing over your parcel to DHL: drop-off or pick-up.
     • For drop-offs, leave a labeled DHL parcel at the nearest drop-off store.
     • For pick-ups, arrange a collection.
  5. Once the returned item(s) have been received, the refund will be confirmed as soon as it has been processed.
• How to exchange:
  To exchange your item(s), contact the Customer Care team to reserve the new desired size and follow the steps mentioned above. Once the return has been received and processed, the exchanged item(s) will be shipped.
• Returns conditions:
  • All items must be returned in their original condition, without having been worn, washed or altered, and with tags still attached.
  • Include all item boxes and dust bags with your return.
  • Only one prepaid label is provided for each order, so all goods must be returned in the same parcel.
  • Return shipments must be made using the same service as for the original delivery (DHL).
  • Returns can only be accepted from the country to which an order was originally shipped.
  • Customized items cannot be returned.
  • The refund will be credited to the original payment method or opted into store credit.
  • Shipping costs and insurance and handling fees will not be refunded by Mytheresa in case of returns.
  • When returning items that arrived in separate parcels, pack them into their original packaging and use the individual labels for each parcel.
• Exchanges conditions:
  • Only exchange non-faulty items that are in their original condition and have all tags still attached.
  • Include all item boxes and dust bags with your exchange.
  • It is possible to exchange the same item for a different size only once.
  • Merchandise must be returned in one parcel.
  • Exchange shipments must be made using the same service as for the original delivery (DHL).
  • Exchanges can only be accepted from the country to which an order was originally shipped.
  • Customized items cannot be returned.
  • Products from the LIFE category cannot be exchanged.
• Repeal policy:
  1. REPEAL OF PURCHASE BY WAY OF RETURN – Your repeal of purchase will automatically take effect if you return the items within 30 days as indicated above.
  2. REPEAL OF PURCHASE IN WRITTEN FORM OR OVER THE PHONE – You have 14 days after delivery to repeal your contract of purchase in written form or over the phone. After informing the company, please return the items within 14 days.

For further assistance, Customer Care contact options include email: customercare@mytheresa.com and various phone numbers available 24/7.

In what ways can you pay for purchases in Mytheresa?

Payment Methods at Mytheresa:

• Currencies: All payments and refunds are processed in Euro (EUR).
• Credit or Debit Card:
  • Accepted card types include Visa, Mastercard, American Express, Diner Club, JCB, Union Pay, and Discover.
  • Secure transmission using SSL encryption.
  • Order amount reserved on the card until dispatch or cancellation.
  • Refunds issued to the original payment card.


• Verification Process for Credit Card Payments:
  • 2-factor authentication in compliance with the EU Payment Services Directive (PSD2).
  • Banks may require registration for online payments.
  • Possibility to list Mytheresa as a trusted shop with certain banks.


• Payments by Visa or Mastercard:
  • Integration with 3-D security programs such as Verified by Visa or Mastercard SecureCode.
  • Pop-up for password entry during purchase.


• Payment by American Express:
  • Address verification system to match shipping and billing addresses.


• Payment by Instant Bank Transfer:
  • Requires selecting a bank during checkout and confirming the purchase.
  • Collaboration with Ivy GmbH for the non-profit organization Viva con Agua's All4Wash project in Uganda.
  • Donation of €0.30 to All4Wash with each Instant Bank Transfer payment.


• Payment by PayPal:
  • Redirect to PayPal for payment completion.
  • Option to log in to PayPal or register for payment.
  • Refunds processed to the registered PayPal account.


• Payment by Gift Card, Store Credit, or Promotion Code:
  • Enter code in the "Gift Card/Store Credit/Promotion Code" field in the shopping bag.
  • Discount and final price adjustment displayed at checkout.
  • Remaining balance applicable to future purchases if gift card or store credit exceeds the order amount.

What are the delivery costs and methods in Mytheresa?

Shipping methods

• Managed by affiliate courier DHL.
• Insured against theft and accidental damage.
• Insurance coverage ceases upon receipt and written acknowledgement of the shipment.
• Cannot deliver to post office boxes.
• Charge for shipping costs only once in the case of partial shipments.
• Orders are processed and sent during service hours, Monday to Friday between 8:00 a.m. and 8:00 p.m. CET, and Saturdays from 9:00 am until 6:00 pm CET, excluding German public holidays.
• Order dispatch ready one business day after payment receipt, at the latest.

Shipping costs and delivery times

• Free worldwide shipping for orders over €600.
• Destination: Worldwide
• Shipping method: Express
• Shipping costs: €20.00
• Delivery times: 2–4 business days
• Shipping times can vary depending on customs clearance.

Track your status

• Email sent with tracking number once order is shipped.
• Shipment status can be checked after receiving the tracking number.
• Link provided in the email for easy tracking.

PACKAGING

• Option of eco packaging or signature yellow packaging at no additional cost.
• Eco packaging is FSC Recycled certified.
• Signature yellow packaging is FSC Mix certified.

Duties & Taxes

• No VAT charged for non-European countries.
• Recipient responsible for customs duties, sales tax on imports, handling costs determined by customs office, invoiced by DHL.
• Customs duties, sales tax on imports, and handling costs paid to DHL by the recipient cannot be refunded by Mytheresa, even if items are returned.

Carbon neutral option

• Contribution to offset CO2 emissions of order's preparation, packaging, delivery, and potential return.
• Contribution supports a Gold Standard-certified project managed by Climate Partner.
• €0,25 contribution helps offset the environmental impact akin to the yearly carbon uptake of 2 beech trees.
• Carbon neutral option available during checkout and is non-refundable.
• Mytheresa's carbon neutrality covers all direct emissions within the company and selected indirect emissions.

What promo codes and promotions are available in Mytheresa?

Shoppers looking for luxury fashion at competitive prices will find Mytheresa to be a treasure trove of deals and savings. Currently, Mytheresa offers an exclusive 10% discount to first-time customers. All they need to do is collect the promo codes to enjoy 10% off their first order. This is a welcoming introduction to new patrons of Mytheresa.

Avid fashion-forward individuals can take advantage of up to 20% off on designer sunglasses, with no promo codes necessary. Simply enjoy the promotion and update your look with high-end eyewear. Additionally, Mytheresa's vintage collection, known for its unique and timeless pieces, is available at up to 20% off. Whether you're into retro styles or classic looks, these promo codes will help you save on exceptional finds.

If you're in the market for new bags or jackets, there are attractive deals awaiting you at Mytheresa. With offers on bags starting from €165 and women's jackets from €139, updating your wardrobe doesn't have to break the bank. Furthermore, Mytheresa provides an opportunity to enjoy free shipping on orders over €800, allowing you to indulge in their extensive collection while avoiding extra costs.

Those who sign up for the Mytheresa newsletter get a head start on all upcoming promotions and promo codes. Each month brings a suite of deals only available for a limited time, giving shoppers the chance to obtain significant savings. Although Cyber Monday and Black Friday promo codes have expired, customers should remain vigilant for similar future sales that offer extensive discounts on favorite brands like Balenciaga and on categories such as bridal attire or jeans.

With the myriad of promo codes at Mytheresa, luxury shopping is both accessible and affordable. Keep an eye out for those seasonal offers and timeless deals that make high-end fashion an attainable luxury for all.