The Sleep Store promo code - December 2024 - Picodi New Zealand

What do we know about The Sleep Store?

Voted NZ's best baby store, The Sleep Store is a popular destination for parents seeking high-quality baby products. From Baby sleeping bags to Swaddles, and from Baby Gifts to Carriers, this online shop provides an extensive range of items suited to your child's sleep and nurturing needs.

• Categories include:
  • All Brands
  • Sleeping Bags & Suits
  • Swaddles
  • Nursery
  • Sleep Aids
  • Clothing & Sleepwear
  • Baby Carriers
  • And More...

The Sleep Store offers multibuys and specials for savings on bundle purchases. The selection includes products suitable for different seasons, such as Mid Season Bags, Winter Sleeping Bags, and Summer Sleeping Bags & Suits.

Shop with Confidence: Customer satisfaction is paramount at The Sleep Store, reflected in the positive feedback and 5-star reviews from shoppers. Here are some highlights:

1. Customers enjoy a quick and efficient delivery service.
2. Excellent customer service, with advice and assistance readily available.
3. An easy and rewarding shopping experience with an eco-friendly approach.

New Arrivals are consistently updated, featuring the latest in sleepwear, seasonal clothing, and nursery essentials. For first-time parents or those needing assistance with their purchases, The Sleep Store offers Buying Guides that provide invaluable advice.

Moreover, the store prides itself on being more than just a retailer; they're a community resource that provides Expert Sleep Advice on topics like newborn settling, weaning off swaddles, toilet training, and more. They also have answers for dealing with common issues such as Early Waking Suggestions and strategies for Building Great Sleep Habits.

Participate in the SleepPoints Rewards Program, where customers can earn points with every purchase, which can be redeemed for store credit or selected items from the rewards store.

The Sleep Store also cares about the environment and sustainability, ensuring products and practices align with these values. It's more than a shop – it's a supportive community for parents navigating the joys and challenges of raising children.

How can one return an order from The Sleep Store?

Returns & Exchanges

• 365 Day Returns: Returns for a refund are welcome within 90 days from purchase and will be refunded to the original payment method. Items can be returned up to a year from purchase for a store credit or exchange, provided they are unwashed, unused, unworn, and in perfect condition including the packaging.


• Please Note: Store credit is provided for sale items that have been discontinued. Shipping costs are not refundable on returns. Change of mind returns are not accepted for used items. Electrical items change of mind returns are not accepted for a refund but may receive a store credit if returned within 30 days. Bath or health products are not eligible for returns.

How to Exchange:

1. Place a new order for the desired item and note that it is an exchange in the Delivery Instructions box.
2. Option 1: Pay for the new order and return the other item for a refund.
3. Option 2: Return the item first, and select the "Customer Service – Extra Payment" option at checkout for the new order, noting the new order number on your returns slip.

Return shipping costs are the customer's responsibility, but may be covered with SleepPoints.

• Discontinued or Sale Items: Are eligible for store credit under the 365 day returns policy.
• Miracle Blanket Returns: 100% money back guarantee within 30 days of purchase if unsatisfied with the product.
• Bundles & Multibuy Deals: Adjustments will be made to refunds if bundle or multibuy criteria are no longer met due to a return.
• Faulty or Damaged Items: The situation will be resolved to customer satisfaction under the Consumer Guarantees Act, often providing options for the best outcome.
• Electrical Items: Change of mind returns for store credit only within 30 days; ensure to test with high-quality batteries before declaring an item faulty.
• SleepPoints Reward Program: Points are debited for returned items, and a shortfall in points may affect the refund or credit.

The Sleep Store - forms of payment

Payment and Security

Payment Types

• Credit Card: Acceptance of Mastercard, Visa, and American Express through Stripe.
• Paypal: Secure payments using a credit card or PayPal account.
• Afterpay: Buy Now Pay Later service with staggered payments over 4 weeks.
• LayBuy: Service for distributing the payment over 6 weeks.
• Zip Pay: Previously known as Part Pay, offers 4 interest-free payments over 6 weeks.
• Google Pay: Availability of Google Pay for fast and secure transactions.
• Alipay: Option for payment redirect to Alipay's platform for transaction completion.
• We Chat Pay: WeChat Pay available for secure checkouts.
• Store Credit: Customers can use store credits obtained through the rewards program or provided by the customer services team. These are non-transferable.

More information about WeChatPay
Instructions are provided for completing payments on desktop and mobile devices using WeChat Pay. A QR code is scanned to facilitate the payment process. Payments should be completed within 2 hours to prevent order cancellation.
For WeChat Pay, the amount charged will be the equivalent in CNY currency of the NZD order total. Sharing payment links is possible to enable another person to complete the payment.

Payment for Click & Collect is required before collection with preference for credit card payment upon order placement. Bank deposits must clear before collection is allowed.

Information about delivery in The Sleep Store

Free Shipping on orders over $100*

This is calculated at the checkout, taking into account the items in the cart, any exclusions, and applicable discounts. Note that bulky and heavy items such as mattresses and furniture are excluded from free shipping. Additionally, applying coupons or loyalty points that reduce the order below $100 will result in shipping charges. Gift Vouchers and Gift Wrapping do not count towards the free shipping calculation.

Delivery Service

A fast, economical shipping service is available across New Zealand with all in-stock items ready to dispatch (excluding pre-order or custom size items). Shipping fees start at $7 for small items and most orders are delivered within 1-3 business days. Auckland shipping is generally overnight, and a Click and Collect option is also available. Larger items may take up to 10 days for delivery, depending on the service used. Allow additional time for rural addresses or during holiday periods or major promotions.

Express Tonight for Select Auckland Postcodes

An Express Tonight service delivers orders between 6pm and 9pm on the same day Monday to Friday. This is available for selected Auckland suburbs on orders placed before 2pm for orders under 25 kilograms and excludes bulky items. The service is not eligible for free shipping and costs an additional $15.

Large / Bulky Items Delivery Service and Charges

Large furniture items are shipped with a two-person delivery service to the door. If the shipping charge calculated on the website is significantly less than the actual cost, additional payment may be requested, or customers may cancel the order. Delivery to a local depot may be an alternative option.

In Stock, Ready to Ship!

Most items are available for immediate dispatch; exceptions include pre-order items or those of custom size.

Delivery Times

Auckland orders usually arrive overnight, while the rest of New Zealand typically takes 1-3 business days. Large or bulky items are sent as freight, so delivery could take up to 10 days.

Click & Collect

A Priority Click & Collect service is available for local customers with orders ready within 30 minutes. Click and Collect operates Monday to Friday, 9 am to 5 pm.

Tracking Courier Packages

Automated email notifications provide tracking numbers. The courier services used include NZ Post and Fastway, with track and trace links available for package status updates.

Rural Delivery

It is important to specify if an address is rural to ensure the correct delivery process is followed. Rural delivery costs are covered by The Sleep Store.

What are the existing promo codes and promotions in The Sleep Store?

Customers seeking ways to save on their purchases at The Sleep Store will find a range of attractive offers and promo codes.

In addition to the half-price deals, the sale section offers up to 40% off on items for your little ones. Shoppers seeking further value can look into the "Refer & Earn" program, which provides a $10 savings to both the referrer and the friend referred to The Sleep Store.

• If you're looking for sleep aids, prices start from $28, thus ensuring a good night's rest doesn't break the bank.
• For those wishing to buy in bulk, there are Multibuy Offers starting from $25, which might include free gifts or additional discounts.

To stay updated on new deals and receive expert tips, it is recommended that customers subscribe to the The Sleep Store newsletter, which also grants a new subscriber a $10 welcome discount. Although promo codes are not always required to access deals at The Sleep Store, they certainly offer an array of opportunities to enhance the shopping experience.