Hallenstein Brothers promo code - May 2024 - Picodi New Zealand

Hallenstein Brothers - general information

Hallenstein Brothers is a retailer in New Zealand specializing in affordable menswear. They offer a versatile collection of clothing, accessories, and suits tailored to modern trends and styles.

For those looking to join their community, Hallenstein Brothers provides a 20% off discount on full-priced items for the first purchase when customers subscribe for notifications.

• Available Product Categories:
  1. Clothing - including Hoodies, Shorts, T Shirts, Shirts, Jeans, Pants, Crew Sweatshirts, Knit Jumpers, and Jackets & Coats.
  2. Accessories - a selection of Socks & Underwear, Hats & Beanies, Sunglasses, Men's Bags, Shoes, Belts, and Jewellery & Gifts.
  3. Suits - offering Suit Bundles, Suit Jackets, Pants, Business Shirts, and Suit Waistcoats.
  4. Sale items and special offers spanning various product ranges

The brand also features a Tailored Essentials range for formal occasions, emphasizing fit and style with Stretch Suit Jackets, Linen Suit Jackets, Dress Pants, and Merino Stretch Suits.

Hallenstein Brothers runs frequent promotions, such as ESSENTIAL HOODS 2 FOR $69 and offers exclusive collections like the NFL Collection and Linen Collection 23.

They also cater to a variety of sizes, offering Plus Size Range options to ensure inclusivity. For further ease, customers can shop online and see content specific to their location by selecting their country or region.

Apart from their apparel, Hallenstein Brothers engages customers with community-centered activities such as encouraging them to share their fits on social media platforms like Instagram or TikTok for a chance to win monthly prizes.

The store also focuses on sustainability, backing it up with a detailed Sourcing Code of Conduct. Additionally, they provide an array of services to help customers, including a comprehensive Size Guide, FAQs, Returns policy, and Delivery information. Customer support is easily reachable via phone or email for any assistance needed.

Hallenstein Brothers - how to complete a complaint and make a return?

Complaints and Returns Policy at Hallenstein Brothers

Hallenstein Brothers provides clear guidelines for customers wishing to return or exchange items. Below are the specifics of their returns policy based on the information provided:

• Items believed to be faulty can be returned for a replacement or a refund.
• Returns must be made within 30 days of purchase with the receipt as proof of purchase.
• Returned items must be in new, unworn condition with all tags attached.
• Refunds or exchanges can be made for another style, size, or colour of the same value.
• If there is a difference in value, the difference will be refunded or charged accordingly.
• Returns may be refused if the aforementioned conditions are not met.
• Online orders can be returned to the distribution centre or in store, whereas in-store purchases must be returned in store.

Specific instructions based on location:

• New Zealand: Online purchases can be returned to any retail store or sent back to the warehouse within 30 days of purchase.
• Australia: Items must be returned to the Australia Warehouse within 30 days of purchase; exchanges not available, only refunds.
• USA: Returns must be to the USA Warehouse within 30 days of purchase; no exchanges, only refunds.
• International orders (excluding NZ and AU) have up to 60 days to return items.

Additional Details:

• For in-store purchases in New Zealand, returns must be made to a store.
• Faulty items should be reported for a free delivery and exchange or refund option.
• Postage for returns is the responsibility of the purchaser unless the item is faulty, then postage will be refunded.
• Exchanges delivered to New Zealand are sent back to the purchaser free of charge.
• Shipping charges for returns will not be refunded unless the item is faulty.
• Unused gift cards can be cancelled within 30 minutes of the order if not redeemed or registered against an account.
• Vintage products can be returned only for exchange or credit, and refunds are accepted if the item is faulty.
• Paypal, Afterpay, and Laybuy payments can only be refunded; exchanges must follow the process of a new order.

1. If a wrong item is received, customer service should be contacted immediately for resolution.
2. Returns are not free; they remain the purchaser's responsibility until received by Hallenstein Brothers.

Information about delivery in Hallenstein Brothers

Shipping Methods:

• New Zealand:
  • Standard Shipping – Free for orders over $60. $6.95 for orders under $60.
  • Urgent Tonight – $10 for orders under $60 for same day delivery between 6pm and 9pm (available in Auckland, Wellington, and Christchurch). $3.05 for orders over $60.
  • Click & Collect – Free for all orders.


• Australia:
  • Standard Shipping – Free for orders over $80. $15 for orders under $80.


• United States:

  Policies and shipping rates will differ across states and regions. Some areas are excluded from free shipping. Customers should select their state to find out the specific shipping pricing.



• Rest of the World:

  For locations such as Japan, Pacific Islands, United Kingdom, Canada, Europe, standard shipping rates are $50 on all orders.



• Delivery Service Providers:
  • New Zealand: All standard orders are dispatched through Courier Post, with an Authority to Leave unless otherwise specified. Urgent Tonight orders are delivered by Pace, requiring a signature upon delivery.
  • Australia: Standard orders are dispatched through DHL with an Authority to Leave.
  • International: International orders are shipped via DHL. Similar to domestic shipping, parcels are delivered with an Authority to Leave.


• Additional Shipping Information:
  • Customers will receive a dispatch confirmation email with a tracking number to follow the shipment.
  • Pending orders are being reviewed by the customer services team before dispatch.
  • Express Tonight is available in certain eligible suburbs of Auckland, Wellington, and Christchurch for orders placed before specific cut-off times.
  • Click and Collect orders ready for pickup will be held for 30 days at the selected store.
  • Returns are at the cost of the purchaser and remain the responsibility of the purchaser until received by Hallenstein Brothers.
  • Shipping charges are only refunded for faulty items and not for change of mind returns or exchanges.

What are the existing Hallenstein Brothers promo codes?

Hunting for the best deals at Hallenstein Brothers promo code can lead to great savings, especially if you know what promo codes are currently available. For example, simply by subscribing to Hallenstein Brothers promo code, you can receive a 20% discount code for your first purchase.
There's no need for additional promo codes, as deals are applied automatically upon subscription.

Additionally, if you refer a friend to Hallenstein Brothers promo code, you both benefit. Your friend will get a $20 discount code to use on their initial order, and once they make a purchase of $100 or more, you receive your own $20 promo codes. This offer does not require any additional promo codes to be applied at checkout.

For students, there's a 15% promo codes available through UNiDAYS. Once you register and confirm your student status, you'll get discounted prices on all orders from Hallenstein Brothers promo code without the need for any extra promo codes.

Hallenstein Brothers promo code also offers free express delivery promo codes on orders that are at least $60, ensuring your purchases arrive promptly at no additional shipping cost.
There are no promo codes needed; the savings are automatic once your cart meets the minimum spend requirement.

Furthermore, sales events at Hallenstein Brothers promo code can yield up to 60% off on selected items. During these periods, some of the best deals can be found without the necessity for promo codes.
Items in the sale category are already priced with discounts applied.

Lastly, special offers sections may offer up to 40% off on various products within Hallenstein Brothers promo code, again eliminating the need for any additional promo codes.