Novo Shoes promo code - December 2024 - Picodi New Zealand

General data about Novo Shoes

Novo Shoes NZ is an online retail destination offering an extensive selection of women's shoes to customers in New Zealand. With a commitment to providing the latest in footwear fashion, the store ensures that the shopping platform works optimally when cookies are enabled and offers both domestic New Zealand and Australian store options.

Product Range:

• New Arrivals: A collection including Online Exclusive items, catering to the latest fashion trends.
• Shop By Collection: This includes the Le Soleil Collection 2.0, Brunch to Beach, The Resort Bound, Intentional Basics, Déesse, Workwear, Bridal, Party, and Clear Heels.
• Sandals: A diverse selection such as Made In Europe Collection, Flat Sandals, Leather Sandals, Slides, Flatforms, Wedges, and more.
• Heels: Featuring Mules, Peep Toes, Platforms, Pumps, Block Heels, Stilettos, etc.
• Flats: Includes Casuals, Loafers, Sneakers, and other flat shoe styles.
• Boots: An expansive range featuring Leather Boots, Lace Up Boots, Flat Boots, Ankle Boots, Sock Boots, Knee High Boots, Over The Knee Boots, Cowboy Boots, Chelsea Boots, and Platform Boots.
• Accessories: Complementary items such as Clutch Bags, Tote Bags, Cross Body Bags, Shoulder Bags, Mini Bags, Stockings, Belts, Sunglasses, Hair Accessories, Slippers, Necklaces, Jewellery, and Foot & Shoe Care products.

Sale and Promotions:
Customers have the opportunity to shop during special sales, such as the Boot Sale and $30 Heels Sale, as well as exciting offers like "2ND ITEM HALF PRICE". Additionally, customers can enjoy free standard shipping for orders over NZ $89.90.

Shopping Services:

1. Shipping Details: Information on shipping services and options.
2. Returns and Exchanges: Guidelines on how to return or exchange purchased items.
3. FAQs: A comprehensive list of frequently asked questions to assist customers.
4. Size Guide: A helpful tool to ensure the right fit for different shoe styles.
5. Gift Card and Rewards: Options for gifting and loyalty benefits.
6. Afterpay: Enabling customers to buy now and pay later in convenient installments.

Connect with Novo Shoes:
Customers can subscribe to the Novo Shoes newsletter for regular updates on new arrivals, latest trends, and exclusive promotions. The store remains actively engaged with its customers offering support and service through various channels outlined in the Contact Us section.

To discover more about the brand's ethos and journey, the About Us section provides insight into Novo Shoes' story and commitment to their customers. For those aspiring to join the Novo Shoes family, career opportunities can be explored via the Careers section.

Note: All information and offerings, including prices, are subject to change per Novo Shoes NZ's terms and policies, which the store outlines clearly on its platform.

Novo Shoes - how to complete a complaint and make a return?

Returns Policy Overview:

• Returns are not accepted for all online orders in stores for certain categories, including Sale, Clearance, Ipanema (selected styles), and Exclusive Collection.
• To determine if an order is eligible for return in store, customers are advised to review the complete returns policy.

Postal Returns:

• Items can be returned via post to the following address:
  • Novo Online Returns
  • Shop 332
  • Glenfield Mall
  • Corner Glenfield Road & Downing Street
  • Glenfield
  • AUCKLAND 0629


• Customers may choose their preferred courier for returns, but Novo is not responsible for goods lost in transit.
• Using a tracked or signed service for returns is highly recommended.

In-Person Returns:

• Returns can be conducted in person at the Glenfield store.
• Direct returns to the store are an option instead of posting.

Note: This description is based solely on the provided information and does not include any additional data or assumptions regarding Novo Shoes' complaints and returns policy. For comprehensive details, customers should refer to the original policy documentation provided by Novo Shoes.

Novo Shoes - forms of payment

Payment Methods at Novo Shoes

• Accepted Debit/Credit Cards: Customers can use both Visa and Mastercard debit/credit cards to complete purchases.
• PayPal: PayPal is available as a secure online payment option.
• Instant Checkout: An instant checkout feature is provided, streamlining the payment process.
• Buy Now, Pay Later: Afterpay is offered as a service that lets customers buy now and pay later, splitting their purchase into smaller payments without interest.

Please note, American Express, bank deposit, and over-the-phone payments are not accepted.

Delivery costs in Novo Shoes

Delivery Methods at Novo Shoes

• Shipping Cost:
  Free standard shipping is offered to New Zealand customers for orders over $89.90, with a standard shipping rate of $9.90 for orders under this amount.
• Shipping Timeframe:
  Orders are aimed to be shipped within 24-48 hours, excluding Victorian public holidays and weekends. For standard shipping, the expected delivery time is 3-9 business days, with longer times for regional areas.
• Shipping Address Error:
  If a shipping address mistake is identified, customers should contact customer service as soon as possible. If the order has not been shipped, it may be possible to correct it. If the order has already been shipped, customers can redirect their parcel through their Australia Post tracking link.
• Couriers Used:
  • For orders within New Zealand: NZ post is utilized.
  • For orders shipped from Melbourne, Australia: SEKO is the courier service.

What promo codes and promotions are available in Novo Shoes?

Novo Shoes is offering a plethora of enticing promo codes for both new and loyal customers. For instance, anyone can avail themselves of a lucrative 10% off Novo Shoes promo code by simply applying a verified promo code at checkout. Furthermore, students who verify their status can enjoy the same 10% discount as a token of appreciation for their educational endeavors.

For those hunting for major deals, the clearance section should not be missed, with the potential to score up to an impressive 80% off on selected items without even needing any promo codes. Additionally, savvy shoppers can capitalize on the ongoing sale, with reductions of up to 70% off on a wide array of footwear.

If you're planning to buy more than one pair of shoes, there's a fantastic offer where you can get 50% off your second item, making it easier to update your shoe wardrobe without breaking the bank. Moreover, there's also the opportunity to purchase gift cards starting from $50, making for a perfect present for someone special.

Throughout the year, Novo Shoes introduces season-specific promotions, allowing customers to enjoy significant savings without the need for any promo codes. Last but not least, the expired offers indicate the potential savings missed, including 15% off sitewide, $30 off when spending $120, and extra 30% off sale and clearance items, hinting at what might come again. Keep an eye out for future promo codes to maximize your savings on your next shoe purchase at Novo Shoes.